At Scenticious.pk, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, please review our refund policy:

• Eligibility: To be eligible for a refund, your item must be unused, in the same condition that you received it, and in its original packaging. Refund requests must be made within 7 days of receiving your order.
• Non-Refundable Items: Certain items, such as gift cards and personal care products, are not eligible for refunds.
• Refund Process: To initiate a refund, please contact our customer service team at 0335-2119608. Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed, and a credit will be applied to your original method of payment within 7-10 business days.
• Shipping Costs: Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.